Episode 71

The Art of Managing Patients and Their Expectations

by Business of Aesthetics | February 17, 2022

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In this week’s edition, we discuss the right approach for better patient selection and management with Dr. Donn Chatham.

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Background of Dr. Donn R. Chatham

Dr. Donn Chatham is a veteran in the Aesthetic Industry with more than 3 decades of experience. He is certified by the American Academy of Facial Plastic and Reconstructive Surgery and the American Board of Otolaryngology-Head and Neck Surgery.  Learn more about Dr. Donn Chatham

Key highlights

  • 05:12 Dr. Chatham’s approach to patient selection
  • 25:30 Surgical vs. Non-Surgical procedures
  • 27:38 Role of the staff when it comes to patients and decision making

Connect with Dr. Donn R. Chatham


Naren Arulrajah

Host Naren Arulrajah

Naren Arulrajah is the founder and CEO of Ekwa Marketing, which brings together global experts in digital marketing to an online presence of approximately 200 practices across the globe–from start-ups to growing businesses, including those going through mergers and acquisitions. He was honored by AceTech Ontario in 2014 with their Leadership Initiative Award.

Giving back to the medical community has been a vital component in Naren’s career, and he believes deeply in fostering a philanthropic environment.

Naren is also known for his services as a speaker, consultant, author, and inspirational innovator.


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Category: Business of Aesthetics Podcast
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