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In this special episode of the Business of Aesthetics podcast, we welcome Dr. Lauren Umstattd, a distinguished, board-certified facial plastic surgeon who has dedicated her career to helping patients achieve confidence through aesthetic medicine. With a background as a Division One gymnast and a strong foundation in surgical expertise, Dr. Umstattd brings a unique perspective to the art of aesthetics.
For aesthetic professionals, this episode is a must-listen as it delves deep into the nuances of patient trust, surgical precision, and the entrepreneurial aspects of running a successful aesthetics practice. Dr. Umstattd shares her insights on mastering both the surgical and business elements of the industry, emphasizing the importance of patient experience and long-term relationships.
Listeners will gain valuable knowledge on:
- Balancing surgical excellence with business growth
- Building patient trust through communication and transparency
- Navigating the ever-evolving landscape of aesthetic innovations
Whether you’re an established practitioner or just starting out, Dr. Umstattd’s insights will provide you with actionable strategies to elevate your practice and better serve your patients. Tune in now to uncover the secrets behind pursuing the art of aesthetics!
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Key Highlights
- 06:26 – Dr. Umstattd’s journey into aesthetics
- 11:39 – The impact of patient trust and relationships
- 19:05 – Balancing the surgical and business aspects of a practice
- 23:58 – Empowering women in aesthetics and well-being
GUEST – DR. LAUREN UMSTATTD

Dr. Lauren Umstattd is a highly regarded and board-certified plastic surgeon based in Leawood, Kansas. Her professional journey commenced during her residency in Otolaryngology, a specialized field focused on diagnosing and treating disorders related to the ears, nose, and throat. It was during this pivotal period that Dr. Umstattd discovered her profound passion for plastic surgery and the profound impact it can have on improving patients’ lives.
Driven by her keen interest in aesthetics, particularly in facial plastic surgery, Dr. Umstattd dedicated herself to mastering the intricate anatomy of the head and neck. Her unwavering commitment to understanding the nuanced complexities of facial features and her exceptional surgical skills have established her as an esteemed expert in the field.
As a respected plastic surgeon, Dr. Lauren Umstattd has garnered recognition for her exemplary work in facial rejuvenation, rhinoplasty, facelifts, and other cosmetic procedures. However, her dedication to her patients extends far beyond surgical excellence. Dr. Umstattd also advocates for women, empowering them to make informed decisions about their appearance and overall well-being.
HOST – MICHAEL WALKER

Michael Walker is a seasoned leadership coach and analyst (Q.MED) who is passionate about adding value to individuals and helping them unlock their untapped potential. With over 35 years of diverse business experience, he specializes in organizational development, succession planning, conflict resolution, and mediation.
As a Qualified (Q.MED) mediator with the ADR Institute of Canada and an Analyst (WFA) with the Workplace Fairness Institute, Michael has a strong foundation in conflict resolution and workplace dynamics.
His expertise extends to providing workshops and seminars that equip participants with practical tools to apply immediately for improved relationships, fairness, innovation, productivity, and profitability.
Michael is dedicated to supporting personal and professional transformations and is committed to helping individuals achieve greater financial, relational, physical, spiritual, and emotional prosperity through his coaching and advisory services.
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Category: Business of Aesthetics Podcast