About This Episode
Dr. Heather Rogers advocates for a white-glove approach in dermatology prioritizing comprehensive aftercare and clear communication. Part of the Business of Aesthetics podcast collection, Episode 186, “Elevating Patient Experience: Strategies for Growth and Patient Satisfaction,” adds useful context for aesthetic-practice professionals. It focuses on the choices that shape trust, satisfaction, and loyalty, helping practices create experiences patients are more likely to value and return to. Listeners can use the conversation to reflect on their current approach, discuss relevant questions with their team, and identify practical next steps.