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Episode #140Patient Experience & Retention

Mastering Medical Practice: Insights from a Family Medicine Physician

July 6, 2023 · with Dr. Marc Richmond
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About This Episode

Dr. Marc Richmond shares his journey establishing his practice in Newport Beach, the importance of mentorship, and building patient relationships. Part of the Business of Aesthetics podcast collection, Episode 140, “Mastering Medical Practice: Insights from a Family Medicine Physician,” adds useful context for aesthetic-practice professionals. It focuses on the choices that shape trust, satisfaction, and loyalty, helping practices create experiences patients are more likely to value and return to. Listeners can use the conversation to reflect on their current approach, discuss relevant questions with their team, and identify practical next steps.

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