About This Episode
Building a strong connection with patients is crucial; learn to actively listen to concerns and questions to build trust in aesthetic practice. Part of the Business of Aesthetics podcast collection, Episode 121, “Patient Communication: How to Build Trust and Connection Featuring Dr. Dusan Sajic,” adds useful context for aesthetic-practice professionals. It focuses on the choices that shape trust, satisfaction, and loyalty, helping practices create experiences patients are more likely to value and return to. Listeners can use the conversation to reflect on their current approach, discuss relevant questions with their team, and identify practical next steps.