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Episode #116Patient Experience & Retention

Creating a Patient Centric Boutique Practice – Using High Touch and Building Strong Relationships

January 19, 2023 · with Dr. Umbareen Mahmood
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About This Episode

Dr. Umbareen Mahmood joins to talk about how she started her own boutique practice using a high-touch, relationship-focused approach. Part of the Business of Aesthetics podcast collection, Episode 116, “Creating a Patient Centric Boutique Practice – Using High Touch and Building Strong Relationships,” adds useful context for aesthetic-practice professionals. It focuses on the choices that shape trust, satisfaction, and loyalty, helping practices create experiences patients are more likely to value and return to. Listeners can use the conversation to reflect on their current approach, discuss relevant questions with their team, and identify practical next steps.

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