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Business of Aesthetics
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Episode #109Patient Experience & Retention

Reviews, Referrals & Reputation Management

December 1, 2022 · with Dr. Renee Burke
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About This Episode

Dr. Renee Burke talks about how positive reviews and referrals help build a loyal patient base and establish trust in the aesthetics industry. Part of the Business of Aesthetics podcast collection, Episode 109, “Reviews, Referrals & Reputation Management,” adds useful context for aesthetic-practice professionals. It focuses on the choices that shape trust, satisfaction, and loyalty, helping practices create experiences patients are more likely to value and return to. Listeners can use the conversation to reflect on their current approach, discuss relevant questions with their team, and identify practical next steps.

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