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Business of Aesthetics
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Episode #26Patient Experience & Retention

What non-financially trained people should know about running a medspa

March 3, 2021
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About This Episode

Dr. Lisa Jenks, who has more than a decade of experience, shares advice for those who struggle managing the finances of their practices. Part of the Business of Aesthetics podcast collection, Episode 26, “What non-financially trained people should know about running a medspa,” adds useful context for aesthetic-practice professionals. It focuses on the choices that shape trust, satisfaction, and loyalty, helping practices create experiences patients are more likely to value and return to. Listeners can use the conversation to reflect on their current approach, discuss relevant questions with their team, and identify practical next steps.

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