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November 2026Event
Beyond the Procedure: Building the Complete Aesthetic Patient Journey
2026-11-18·8.00 - 10.00 PM
Understand how today’s aesthetic patients research, compare, and choose providers before making contact.
Featured Voices
Jane Santangelo
Sara Shikhman
Kristen Wilson, APRN, FNP-C
Carly Ornelas
What You Will Learn
The working brief.
- 01Understand how today’s aesthetic patients research, compare, and choose providers before making contact.
- 02Identify the digital, clinical, and emotional trust signals that influence patient decisions.
- 03Improve first-contact experiences through better communication, responsiveness, and expectation-setting.
- 04Learn how consultations can build confidence without creating pressure or unrealistic expectations.
- 05Strengthen patient experiences through better team alignment, workflows, and follow-up processes.
- 06Explore strategies to increase reviews, referrals, retention, and long-term patient relationships.
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